The OCC’s clients needed training in ecommerce, DEI awareness, and staff mental health.
In a post-pandemic era, the OCC’s small business partners needed an engaging, remote-first training solution that employees could engage with on a flexible schedule.
We provided them asynchronous training and hands-on support.
We trained 100 employees from 30 small businesses, providing 20 hours of learning material across a 12-week program .
“I was really excited to learn more about the different kinds of e-commerce solutions that could benefit different aspects of my business’ functioning and I found PreprLabs to be an ideal environment for undergoing this learning experience more or less at my own pace.”
— Program Participant
The labs we delivered
Diversity and Inclusion Lab
Staff and leadership learned about core concepts of diversity and inclusion, as well as ways to deconstruct unconscious biases in their workplace, and create inviting remote work environments.
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C.A.R.E. Lab
We used open-ended, hands-on exercise to train the OCC’s clients on self-care and mutual support inside and outside the workplace.
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Ecommerce Lab
We provided the OCC’s clients with a customized version of our Ecommerce Lab, teaching their talent how to plan their digital businesses, audit their competition, optimize with analytics, and manage customer service.
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