Dr. Abby Goodrum
Professor and Program Coordinator at Wilfrid Laurier University
Prior to her appointment at Laurier, she held the Rogers Research Chair in News, Media, and Technology at Ryerson University. She also held faculty positions at Syracuse and Drexel universities where she taught User-Centered Design, Usability, UX, Knowledge Management, Information Architecture, and Digital Reference. She also spent time working as a researcher at CNN, and in educational technology for IBM.
She was founding Director for Social Science Research in a $23M Canadian Centre of Excellence that served as both a research network and commercialization engine in order to address complex issues in digital media and transform multidisciplinary research into user-centered solutions.